Brightwater Senior Living Of Highland (Dba)

Arbor (memory) at Brightwater has received a range of reviews from families and individuals who have experienced their services. Many reviews highlight the exceptional care, cleanliness, and attentiveness of the staff. The facility is praised for its serene environment, competent staff, and the range of activities available for residents. Families have noted the ease of transition between assisted living and memory care services, and the community's active involvement in civic activities.

Several reviewers have shared personal stories of their loved ones receiving excellent care, enjoying the food, and participating in various activities, which significantly contributed to their quality of life. The staff's responsiveness and the facility's ability to adjust care levels as residents' needs change were also commended.

However, not all feedback is positive. One review expressed dissatisfaction with the level of care provided, suggesting a lack of assistance for basic needs. Another review shared a personal experience of workplace issues, including allegations of unprofessional behavior among staff and management's handling of internal conflicts.

Despite these criticisms, many families have expressed gratitude for the care their loved ones received at Brightwater, describing it as a blessing and highly recommending the facility for senior living. The community's dedication to providing a supportive and engaging environment for its residents is a recurring theme in the positive reviews.