Brightview Perry Hall

Reviews of Brightview Perry Hall highlight a community that is largely appreciated by its residents, their families, and staff. Many reviews praise the professional, caring staff and the facility's ability to adapt to residents' changing care needs, especially during challenging times like the COVID-19 pandemic. The community is described as a place where residents are treated like family, with a warm, welcoming atmosphere fostered by both staff and fellow residents.

Several reviews commend the range of activities available, from arts and crafts to social gatherings, and the quality of dining services, including chef-prepared meals and daily happy hours. The facility's cleanliness, organization, and amenities are also highlighted, along with the attentive and friendly nature of the staff across various departments.

However, not all feedback is positive. Some reviews criticize the facility for prioritizing appearances and profits over genuine care, and there are concerns about the treatment of residents in memory care and assisted living. One review specifically mentions unsanitary conditions and disrespectful treatment of an entertainer due to their advocacy for client safety.

Despite these criticisms, many family members express gratitude for the peace of mind Brightview Perry Hall provides, knowing their loved ones are in a caring and engaging environment. The community's efforts during the pandemic, including delivering meals and groceries to residents' doors and keeping families informed, are particularly praised.

While some reviews mention areas for improvement, such as the quality of food and staff attitudes, the overall sentiment is that Brightview Perry Hall is a commendable senior living community that fosters a sense of family and well-being among its residents.