Brightview North Andover

Residents and their families have shared overwhelmingly positive experiences at Brightview North Andover, highlighting the facility's exceptional care, cleanliness, and welcoming atmosphere. Many reviews emphasize the smooth transition from independent to assisted living, thanks to the diverse range of activities, the clean and pleasant social and living areas, and the friendliness and competence of the staff. The executive director and staff are praised for their responsiveness and professionalism, particularly in handling the current pandemic, giving families peace of mind.

One reviewer, with over 25 years in the medical field, commends the staff for their respect, care, thoughtfulness, and knowledge, especially appreciating the weekly updates on activities and COVID-19 precautions. Another reviewer appreciates the facility for becoming an extension of their family, noting the top-notch living conditions, amazing staff, and a variety of extracurricular activities.

Comments about the facility itself include its cleanliness, welcoming environment, and the comparison to living in a fine hotel with fine dining and a plethora of activities. The staff's friendliness and helpfulness were consistently mentioned, with specific praise for their efforts in making residents comfortable and engaged.

Some reviews suggest areas for improvement, such as the desire for more comprehensive resources for families and periodic meetings to share experiences and best practices. However, these points are overshadowed by the numerous positive testimonials about the quality of care, the beauty of the facility, and the sense of community and happiness among residents.

Overall, Brightview North Andover is highly recommended by families for its top-notch care, beautiful facility, and the warm, caring nature of its staff. The facility is described as a place where residents can thrive, make fast friends, and enjoy a high quality of life.