Brightview Great Falls

Brightview Great Falls has received a mix of reviews from family members of residents and volunteers. Many highlight the loving community, dedicated staff, and the facility's ability to care for residents with dignity and respect. The open communication, busy activity schedule, and kindness of the team are frequently mentioned positives. The staff is described as caring, wonderful, and dedicated, especially noted during the pandemic. The care plans are tailored to meet the residents' needs, and the facilities are praised for being lovely and well-maintained.

Residents enjoy a variety of trips, daily programs, and activities such as Bingo, and the food quality is highly praised. However, there are concerns about staff rudeness and issues with the care provided, particularly for a resident with specific needs that were not adequately met. Despite these concerns, many reviews describe the environment as clean, beautiful, and enjoyable for the residents.

Family members express gratitude for the staff's kindness and care, noting that their loved ones are happy, clean, and well looked after. The community is described as beautiful, with professional and personable staff, and the atmosphere is lively and festive. Volunteers share positive experiences, highlighting the residents' happiness and the staff's niceness.

Overall, Brightview Great Falls is often recommended for its vibrant, caring environment and the exceptional care provided by the staff. While there are isolated reports of rudeness, the majority of feedback is overwhelmingly positive, emphasizing the community's commitment to creating a welcoming and engaging home for its residents.