Brighton Manor

Reviews of the assisted living facility present a mixed picture, with some highlighting the beauty and care provided, while others raise concerns about management and resident care.

• Several reviewers praised the facility for its beautiful design, impressive amenities, and the caring nature of the staff. Positive comments mentioned the homely atmosphere, fun activities, and the quality of food.
• Some reviews highlighted issues with communication and staffing. There were complaints about difficulties in scheduling tours or getting in touch with the facility, as well as concerns about low occupancy and unattended common areas.
• A few reviews raised serious concerns about the quality of care in the Memory Care section, mentioning inadequate staffing levels and neglectful care. There were also allegations of management issues, including the firing of staff under questionable circumstances and a high turnover of management personnel.
• There were allegations that some positive reviews might have been influenced by management, and concerns were raised about the facility changing names but retaining the same management, suggesting potential continuity of previous issues.
• Despite the criticisms, many reviews from staff and visitors described a positive and loving environment, with special mentions of the dedication of certain staff members and the overall welcoming atmosphere.

In summary, while there are numerous accounts of a beautiful and caring environment, potential residents and their families should carefully consider the concerns raised about staffing, management, and the quality of care, particularly in the Memory Care section.