Brighton Gardens Of Columbia

Positive Reviews:

• Brighton Gardens of Columbia is praised for its excellent care, especially for residents with dementia, providing a seamless transition from assisted living to memory care.
• The facility is described as clean, with plenty of activities and delicious food, making residents feel at home.
• Staff members are highlighted for their dedication, caring nature, and long-term commitment to the community.
• Family members appreciate the support and guidance provided by the staff during difficult transitions, emphasizing the sense of family and community.
• Residents are reported to be very happy, with one noting the perfect fit and excellent food quality.
• The community is commended for its responsiveness to the changing needs of residents and for providing a supportive environment for both residents and their families.

Negative Reviews:

• Some reviews express dissatisfaction with the ability to communicate with residents, suggesting improvements are needed in this area.
• Criticisms include a lack of personalized care, with specific needs such as regular toileting and mealtime assistance not being met.
• Concerns are raised about the management's approach to family communication and engagement, with some describing it as lacking warmth and openness.
• There are complaints about the management and corporate practices, suggesting a need for better training in dementia care and improved communication with families.

Overall:

While many reviews highlight the caring staff, clean facilities, and the positive impact on residents' lives, there are concerns regarding management practices and the fulfillment of specific care needs. Prospective residents and their families may want to consider these points and discuss them with the facility to ensure it meets their expectations and needs.