Bridges Cornell Heights - The Colonial

The reviews for this senior living facility are largely positive, with many families expressing deep gratitude for the care their loved ones have received. Residents are described as receiving individualized, compassionate care from a team of smart, skilled, and hardworking staff. The facility itself is praised for its beautiful homes and supportive, clean environment that feels more like a home than a senior facility.

Several reviews highlight the exceptional care provided to residents with various needs, including those with Parkinson's and advanced dementia. Families have noted significant improvements in their loved ones' health and well-being due to the attentive and professional care. The staff is commended for treating residents with dignity, respect, and patience, and for their efforts to integrate residents into the community and make them feel loved and cared for.

However, there are serious concerns raised in a few reviews regarding unethical practices, specifically "tip baiting" delivery drivers. These negative experiences have led to strong criticism of the facility's integrity and care quality, with some reviewers advising against choosing this facility for loved ones.

Despite these criticisms, many families have shared heartfelt stories of their positive experiences, emphasizing the facility's role in providing peace of mind, excellent daily care, and a range of activities that enrich the lives of residents. The staff's dedication to creating a welcoming and homely atmosphere is frequently mentioned, along with their responsiveness to the evolving needs of residents.

In summary, while there are a few negative reviews concerning specific incidents, the overwhelming majority of feedback is positive, with families and friends of residents highly recommending the facility for its exceptional care, beautiful setting, and the compassionate, professional staff.