Bridges By Epoch At Westford

Bridges has received numerous positive reviews from family members of residents, praising the facility for its kindness, patience, and compassion towards individuals with dementia. Many have highlighted the comprehensive care provided, eliminating the need for outside appointments, and the variety of activities and outings available for residents. The facility's design, including both private and communal areas as well as a beautifully landscaped courtyard, has been commended.

Despite the challenges posed by COVID-19, including restrictions on visitations, reviewers have noted the exceptional care and communication from the staff at Bridges. The staff's dedication to creating a homely environment and their responsiveness to medical and social issues have been particularly appreciated. The administrative team's efforts to ensure residents feel loved and happy have not gone unnoticed.

However, one review stands in contrast, describing the workplace environment negatively and criticizing the management. This review suggests that not all experiences with Bridges have been positive.

On the other hand, many reviewers have expressed their gratitude for the superior care their loved ones receive compared to other facilities. The staff's genuine passion and teamwork, even in the face of challenges inherent in dementia care, have been highlighted as reasons Bridges stands out. Several reviews also come from individuals who work at Bridges, who share their pride in being part of a team that provides high-quality care and support to families and residents.

Community engagement and educational support, such as Memory Cafes and caregiver meetings, have also been mentioned as valuable resources provided by Bridges. These events have been described as helpful and enjoyable for both residents and their families.

In summary, Bridges at Westford is highly recommended by many for its exceptional care, compassionate staff, and supportive community. While there is a single negative review regarding the work environment, the overwhelming majority of feedback is positive, reflecting the facility's commitment to excellence in dementia care.