Bridges By Epoch At Andover

The reviews for this senior living facility highlight a range of positive experiences, from the professionalism and dedication of the staff to the quality of care and the environment provided for residents. Many reviewers express gratitude for the compassionate care their loved ones receive, noting the facility's ability to create a warm, welcoming, and family-like atmosphere. Activities and outings are varied, ensuring residents have engaging and stimulating experiences. The facility's layout, including secure outdoor access and a well-maintained inner courtyard, is praised for its thoughtfulness and accessibility.

Leadership and staff are consistently described as responsive, helpful, and deeply caring, with a particular emphasis on their expertise in memory care and their efforts to provide a supportive environment for both residents and their families. The facility's commitment to community outreach and education, through informational panels, caregiver programs, and support groups, is also highlighted as a valuable resource.

However, one review offers a starkly different perspective, criticizing the staff's interaction with residents and the facility's handling of sensitive situations, such as the passing of a resident. This review suggests a need for improvement in certain areas, contrasting sharply with the otherwise glowing testimonials.

Overall, the majority of reviews suggest that this facility provides excellent care, a supportive community, and a range of services and activities that cater to the needs of its residents. The staff's dedication to their work and the well-being of the residents is a recurring theme, making it a highly recommended option for those seeking senior living solutions.