Brickmont Roswell

Positive Feedback:

• Many reviewers praised the friendly and caring staff, highlighting their professionalism and welcoming nature.
• The facility was consistently described as clean, beautiful, and well-maintained, with gorgeous decor.
• Activities available to residents were noted as engaging and versatile, contributing to a warm and inviting atmosphere.
• The food received high marks for quality, with some comparing it to dining in a 5-star restaurant.
• Several reviewers mentioned feeling like family and appreciated the social interaction and community spirit among residents.
• Employees expressed joy and pride in working at Brickmont, emphasizing a positive culture and strong resident relationships.

Negative Feedback:

• One detailed review reported issues with medication management, meal delivery, and communication, describing experiences of management incompetence and staff being occasionally short with residents.
• There were mentions of staff turnover, including the firing of key personnel, which affected the consistency of services.
• Billing errors were a concern for one family, with delays in receiving corrected statements.
• One reviewer mentioned that the food could be better, indicating room for improvement in this area.

Overall Impression:

Brickmont receives largely positive reviews for its caring staff, engaging activities, and clean, inviting environment. While there are isolated reports of operational issues, many families and residents express satisfaction with the care and community spirit. Prospective residents and their families are encouraged to visit and speak with current residents for the most current perspective.