Briarleaf Nursing And Conval C

Negative Experiences:

• Admissions staff described as unprofessional and condescending, with complaints about disorganization and lack of empathy.
• Pre-employment process criticized for being overly complicated and poorly managed.
• Accusations of poor background checks on employees, leading to theft and safety concerns.
• Claims of high turnover rates, military-like management in the dietary department, and nepotism.
• Allegations of resident neglect, including unattended call buttons and unsanitary conditions.
• Facility described as dark, smelly, and not matching online photos, with dangerous elevators and steps.

Positive Experiences:

• Some employees found the work environment easy and appreciated the opportunity to work there.
• Defensive response from a staff member addressing accusations, emphasizing strict hiring processes and the importance of a courteous work environment.
• Family members of residents expressing satisfaction with the care and respect their loved ones received.
• Staff praised for going above and beyond for residents and creating a supportive community.
• Long-term employee expressing enjoyment and appreciation for the staff and community atmosphere.

Mixed Reviews:

• Some reviews highlight a caring and dedicated staff, while others point out serious concerns about management, employee conduct, and resident care.
• Discrepancies between personal experiences suggest variability in the quality of care and employment experience.