Brentwood Retirement Community

Positive Aspects:

• Residents live in a safe environment with managed medications.
• Staff, including aides, nurses, and management, are responsive and willing to coordinate care.
• Facility offers amenities such as a café, library, barber shop, and resident activities.
• Some residents and family members report above-average care and friendly staff.
• Facility is clean with nice and helpful staff.
• One long-term resident reports only compliments after five years of living there.

Negative Aspects:

• Some reviews mention the facility is not a perfect fit for everyone, particularly those with intellectual and developmental disabilities.
• Exterior maintenance issues noted, including wood rot and potential pest problems.
• Several reviews describe the facility as understaffed, with one mentioning negative experiences as an employee, particularly around management and handling of FMLA.
• Concerns about cleanliness and maintenance in some parts of the facility.
• Cost is considered high for the size of the apartments offered.
• There are reports of serious issues, including neglect and potential abuse.

Mixed Feedback:

• Life at the facility is described as okay by one resident who emphasizes the importance of getting to know the staff and other residents.
• Another review mentions the facility being very strict about COVID-19 protocols, which could be seen as both positive and negative depending on personal views.
• One review suggests visiting the facility personally to form an opinion, highlighting issues such as understaffing.