Brentmoor Retirement Community

The Brentmoor has received numerous positive reviews for its excellent handling of Covid19 precautions, friendly community atmosphere, and special touches like the Veterans wall of honor. Many reviewers highlight the welcoming nature of the community, the exceptional care and personal attention from the staff, and the overall professionalism and kindness shown to residents and their families.

However, one review points out concerns regarding staffing levels during evening shifts and a lack of responsiveness to resident needs, suggesting room for improvement in certain areas.

Residents and their families praise the Brentmoor for its spacious and lovely apartments, excellent food, and the cleanliness of the facility. The staff's dedication to making transitions smooth and ensuring residents feel at home is frequently mentioned, with specific commendations for their efforts in accommodating special dietary needs and providing a wide range of activities and services that enrich the lives of residents.

Partners and professionals working with the Brentmoor commend the community for its spirit, the quality of care provided, and the staff's willingness to go the extra mile. The community's approach to creating a warm and secure environment, where residents are known by name and treated with respect and dignity, is highly valued.

Overall, the Brentmoor is recommended for its caring and sincere staff, exceptional standards, and the sense of family and community it fosters among residents. While there is a note of concern regarding staffing on the evening shift, the overwhelming majority of feedback is positive, reflecting a community that is deeply committed to the well-being and satisfaction of its residents.