Brandywine Living At The Savoy

Brandywine has received a mix of reviews from residents, family members, staff, and volunteers. Many praise the facility for its warm, caring, and flexible staff, who are attentive to the changing needs of residents. The facility is described as clean, with a variety of meal choices available. Activities and social events are highlighted positively, with efforts to involve residents and families in a range of events and celebrations.

However, some reviews express dissatisfaction, particularly from a former employee who cites a heavy workload, favoritism, and poor management. Another review mentions issues with understaffing and the facility's focus on profit over resident care. Concerns about the facility's physical condition, such as cold air entering rooms and outdated laundry equipment, were also raised.

Despite these criticisms, many reviews commend the staff's dedication and compassion, noting that they go out of their way to accommodate residents' needs and make them feel like family. The recreational activities and efforts to keep the facility clean and well-maintained are also appreciated. Some reviews mention the need for improvement in food temperature and staffing levels but overall recommend Brandywine for the care provided.

One review specifically mentions the positive experience of arranging for an elderly relative's move to Brandywine during the pandemic, highlighting the staff's helpfulness and the facility's attractiveness. Another review reflects on a resident's 11-year stay, praising the caring and attentive staff and the dignified end-of-life care provided.

In summary, while there are areas for improvement, many reviews highlight the caring nature of the staff, the variety of activities, and the overall cleanliness and maintenance of the facility. Brandywine is recommended by several reviewers for those seeking assisted living options.