Brandywine Living At Reflections At Colts Neck

Reviews of Brandywine at Colts Neck offer a mixed perspective on the facility, with many praising the staff's dedication and care, while others express concerns over changes in administration and the quality of care provided.

• Several reviewers highlight the loving and caring nature of the staff, mentioning that their relatives are very happy and well-cared for, enjoying the facility's activities and meals.
• One review notes a significant decline in the quality of care following administrative changes, mentioning neglect and a lack of compassion towards the end of their father's life.
• Another review criticizes the facility for neglect and improper handling of a resident with Alzheimer's, leading to injuries and a lack of accountability from the management.
• Conversely, many reviews commend the facility for its beautiful environment, the staff's attentiveness, and the quality of memory care provided, stating that their loved ones are treated with respect, dignity, and love.
• Some reviews specifically praise the director and the staff for their exceptional service, creating a warm and inviting atmosphere for the residents.
• One negative review mentions a rapid decline in a resident's condition, suggesting rough treatment by the staff.
• Employees also share positive experiences, highlighting the rewarding nature of working with memory care residents and the support from the corporate office.
• The facility's focus on memory care and the provision of a secure outdoor area for residents are mentioned as key factors in choosing Brandywine at Colts Neck.
• Overall, many reviewers recommend Brandywine at Colts Neck for its excellent staff, memory care specialization, and the peace of mind it brings to families.

It's important for prospective residents and their families to consider both the positive and negative reviews to make an informed decision about Brandywine at Colts Neck.