Braeswood Estates

Many reviews highlight the positive changes and improvements seen at Elmcroft and Braeswood Estates under new ownership and management, with residents and their families expressing satisfaction with the care and attention provided. Staff members are described as friendly, helpful, and attentive, contributing to a welcoming and family-like atmosphere. The community is praised for its responsiveness to the needs of residents, especially as those needs increase over time.

Several reviewers, including both family members of residents and employees, commend the teamwork and dedication of the staff, noting that the management is active and responsive to concerns. The facilities are described as well-maintained, with comfortable living spaces and engaging activities for residents. The sense of community and the bonds formed between staff, residents, and families are frequently mentioned as highlights of the experience at these senior living communities.

However, there are also critical reviews that raise concerns about the level of care and staffing. Some reviewers report negative experiences with the care provided to their loved ones, including serious allegations of neglect. These reviews stand in contrast to the majority of positive feedback and suggest areas for potential improvement.

Overall, the majority of reviews for Elmcroft and Braeswood Estates are positive, with many families and employees expressing their appreciation for the care and community provided. While there are some negative experiences reported, the general consensus is that these senior living communities offer a supportive and caring environment for residents.