Bradfield Place

Positive Reviews:

• One family member expressed immense relief and happiness upon finding that their mother quickly adapted to the assisted living community, making friends and engaging in activities on her first day.
• Employees at Bradfield Place describe it as a loving and respectful environment for seniors, highlighting the passion and dedication of the staff towards the residents.
• Some reviews praise the community for being happy, safe, and well-maintained with attentive and knowledgeable staff, and recently updated facilities.
• Several reviewers commend the place for its cleanliness, quiet atmosphere, and value for money, with one noting the effort of the activities staff to engage residents in outings and social events.
• Another review appreciates the care and management of a difficult resident, expressing satisfaction with the regular updates from the staff and recommending the facility.

Negative Reviews:

• Several reviews criticize the facility for poor management, highlighting issues such as unprofessional behavior towards families, inadequate staffing, neglect of residents, and a focus on profit over care.
• Complaints about the food quality being poor and activities not being conducted as advertised were mentioned, alongside concerns about cleanliness and maintenance of the facility.
• One review details a lack of communication and care, mentioning a police report and state investigation due to an incident, frequent staff changes, and a non-functional entrance system.
• Another review expresses concern over the treatment of residents and staff, mentioning underpayment and insufficient staffing levels, with a warning about the facility's focus on financial gain over resident care.

Mixed Feedback:

• While some reviews highlight the dedication and love of the staff for the residents, others point out significant management and operational flaws that impact the quality of care and resident satisfaction.
• The facility receives both commendation for its environment and staff and criticism for its handling of care, communication, and focus on profit.