Boone Ridge Senior Living Community

Reviews of Boone Ridge senior living facility present a mixed picture, with some expressing deep concerns about the quality of care, especially in the memory care unit, while others praise the staff and the environment.

• Several reviews highlight neglect and inadequate care in the memory care unit, mentioning instances of residents being left in bed all day, not being provided with clean clothes, suffering from falls, and experiencing severe neglect signs such as dehydration, malnutrition, untreated sores, and broken bones.
• Concerns were raised about the facility being understaffed, with reports of high turnover rates, and staff being overworked. Some reviews also mention poor communication skills and lack of ethics among the management.
• On the positive side, many reviews commend the caring and attentive staff in both the memory care and assisted living units. Families have noted the friendly and pleasant atmosphere, with staff members going above and beyond in their care, making residents feel at home, and providing nutritious and tasty food options.
• The facility itself is described as cheerful, clean, and well-maintained, with beautiful artwork, gardens, and views. The activities calendar and the management systems in place for accommodating diverse resident needs are also highlighted positively.
• However, some reviews express dissatisfaction with the cost of care relative to the quality provided, mentioning issues like residents being found in soiled beds or wearing the same clothes for days.
• Despite the criticisms, there are accounts of significant improvements in residents' well-being after moving to Boone Ridge, with families appreciating the communication and personalized care provided by the staff.

In summary, while Boone Ridge has received commendation for its staff, environment, and some aspects of its care, there are serious concerns about neglect, staffing levels, and the overall quality of care in the memory care unit. Prospective residents and their families are advised to consider these reviews carefully.