Bonaventure Of Tigard

Reviews of the senior living facility present a mixed picture, with some residents and their families expressing satisfaction with the community and activities, while others raise serious concerns about management, staff behavior, and COVID-19 protocols.

• Positive experiences include residents enjoying activities, the friendly community, and the care from some staff members. Residents appreciate the variety of activities, including outings, happy hours with music, and the availability of treats like frozen yogurt.
• Concerns have been raised about the management's work ethic and responsiveness to staff and resident needs. Some reviews describe upper management as lacking depth in their work ethic and being untrustworthy.
• Several reviews highlight issues with COVID-19 management, including residents contracting the virus and a perceived lax attitude towards safety measures. There are also complaints about the lack of support and communication from the staff during these times.
• Staff behavior has been criticized, with reports of rudeness, neglect, and even inappropriate behavior towards residents. Concerns about underpaid and overworked staff, high turnover rates, and insufficient training are also mentioned.
• Some reviews express dissatisfaction with the facility's cleanliness and maintenance, as well as a lack of adherence to advertised services.
• Despite the criticisms, some employees express pride in their work and the community, highlighting the positive impact of new directors and the caring environment for residents.

Overall, while there are aspects of the facility that are appreciated, significant concerns about management practices, staff behavior, and COVID-19 safety measures suggest a need for improvement to ensure the well-being of residents.