Bonaventure Of Puyallup

Summary of Reviews for Bonaventure Senior Living:

• There are concerns about the recruitment of unvaccinated staff and overall staffing levels, with reports of medications not being distributed on time and residents waiting long periods for assistance.
• Some reviewers find the facility to be expensive, suggesting it is catered towards wealthier individuals.
• Positive feedback highlights the quality of the cottages, the independence they offer, and the variety of amenities and social events available to residents.
• Many reviewers appreciate the sense of community and extended family they find at Bonaventure, with staff members often mentioned for their enthusiasm and commitment.
• Concerns have been raised about the quality of care, including missed meals, ongoing COVID cases, and a high turnover of staff, which some believe affects the overall care quality negatively.
• There are mixed reviews about the management and customer service, with some praising the staff's friendliness and professionalism, while others criticize the management for poor communication and lack of responsiveness once agreements are signed.
• Activities and events, such as trips and holiday celebrations, are well-received, contributing to a vibrant community atmosphere.
• Some reviewers express dissatisfaction with the dining service, describing it as slow and the staff as occasionally rude.
• Despite the beautiful appearance of the facilities and good location, some reviews describe the experience as disappointing due to perceived issues with staff and customer service.