Bonaventure Of Medford

Summary of Reviews for Bonaventure Senior Living:

• Several reviewers express dissatisfaction with the management and care quality, citing unfulfilled promises to residents and a focus on profit over genuine care.
• Employee turnover is mentioned as a significant issue, attributed to poor management practices that overwork and degrade staff. Some employees report feeling disrespected and unsupported by HR and management.
• Concerns are raised about the treatment of residents, including neglect of medical needs and rude behavior from staff towards residents.
• Some reviews highlight pressure-filled sales tactics that prioritize quick decision-making over thoughtful consideration of residents' needs.
• However, there are positive comments about certain staff members and the care provided in specific departments, with some families and employees noting improvements in management and care quality over time.
• One review praises the leadership during the COVID-19 pandemic for keeping residents and staff safe.
• Another positive aspect mentioned is the facility's appearance and amenities, though this is contrasted with concerns about the substance of care and management.
• A recent employee criticizes the facility's handling of COVID-19 policies, suggesting a disregard for the health and safety of both staff and residents.

Overall, the reviews present a mixed picture of Bonaventure Senior Living, with significant concerns about management practices, employee treatment, and resident care, alongside some positive feedback about individual staff members and improvements in certain areas.