Boden Senior Living

Positive Reviews:

• Many reviewers have praised the cleanliness of the community, the professionalism of the staff, and the quality of care provided, especially in the memory care unit.
• Several reviews highlight the compassionate and caring nature of the staff, noting that they go above and beyond to ensure residents feel loved and part of the community.
• Family members have expressed relief and gratitude for the peace of mind they've found knowing their loved ones are in a safe, caring environment.
• The community's amenities, activities, and the overall environment have been positively noted, with specific mentions of the building's newness and the comfort of the apartments.

Negative Reviews:

• Concerns have been raised about the safety and quality of care, particularly in the memory care unit, with reports of residents being exposed to COVID-19 and suffering from dehydration.
• Some reviewers have criticized the food quality and the responsiveness of the nursing staff to family requests.
• There are complaints about unexpected rate increases and additional charges for services that were believed to be included.
• One review mentioned a lack of adherence to health guidelines, which led to a resident being exposed to COVID-19.

Overall:

While Boden Senior Living has received numerous positive reviews for its staff, cleanliness, and resident care, there are significant concerns regarding safety, health protocol adherence, and transparency in pricing. Prospective residents and their families may want to consider these factors carefully.