Bickford Of Presque Isle Bay

Many reviews highlight the compassionate, personal, and tenderly caring staff at the facility, making it a special place for residents. The staff, including specific mentions of Melissa, Alyssa, Linsley, Alli, Ricardo, and Mike from Maintenance, are praised for their dedication, kindness, and attentiveness to residents' needs. The facility itself is described as immaculate, well-decorated, and feeling very homey, with a beautiful view of Presque Isle Bay.

Residents and their families appreciate the full-time care, proper nutrition, medications, and personal hygiene assistance provided. The activities offered are thoughtful, interactive, and respectful of individual preferences, contributing to a positive and engaging environment. The improvements made by IntegraCare, including staffing, cleanliness, and meal service, are well-received, and most resident aids are noted for their genuine care.

However, one review expresses dissatisfaction with the memory care services, criticizing the lack of activities and personal care. Despite this, the overwhelming majority of feedback is positive, with many families expressing gratitude for the exceptional care their loved ones receive. The staff's patience, kindness, and the welcoming atmosphere are frequently mentioned, making residents feel at home and part of a family.

The Residence at Presque Isle Bay is recommended for its premier personal care, unmatched patient treatment, and the kind and compassionate staff. Families find peace of mind knowing their loved ones are in good hands, receiving excellent care, and enjoying a high quality of life in a beautiful and supportive setting.