📞 Call for pricing and availability: (800) 780-8101
Best Care Senior Living At Winter Haven
1801 Lake Mariam Dr, Winter Haven, FL 33884
For Pricing & Availability
(800) 780-8101To Reach a Resident
(863) 877-0413Estimated Pricing
Price Comparison
Best Care Senior Living At Winter Haven Description
Best Care Senior Living At Winter Haven is a large 66 bed community that offers assisted living, memory care and nursing care and is located in the small town of Cypress Gardens, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.8 out of 10 making it the 9th highest rated community in the city out of 17 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Winter Haven
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Winter Haven
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Winter Haven
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Highlight:
- Significant issues with medication management, including failure to administer critical medications like morphine consistently.
- Poor communication with families, including lack of notification about a COVID outbreak and difficulties in reaching management.
- Financial concerns, including unauthorized use of a resident's stimulus check.
- Refusal to assist a low-income veteran with paperwork for additional benefits, leading to an eviction notice.
- Reports of unprofessional behavior and lack of cleanliness.
- Complaints about lack of corporate response regarding a refund for a deceased dementia patient.
Positive Reviews Highlight:
- Many reviewers praise the friendly and responsible staff, clean facilities, and high-quality food.
- Residents reportedly feel at home, with a family-like atmosphere and strong community engagement.
- Positive feedback on the facility's activities, particularly those organized by the activities director, Lesley.
- Some families have had great experiences with the care and assistance provided, feeling their loved ones are treated like family.
- Employees express love for their jobs and the strong team environment.
Mixed Reviews:
- While some reviews highlight excellent care and a welcoming environment, others point to serious management and communication issues.
- The facility has been both highly recommended for its caring staff and modern rooms, and criticized for safety concerns and lack of professional conduct.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 7, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 12
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $23101
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-15 | 2019-12-15 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-11-15 | 2019-12-15 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-11-15 | 2019-12-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-08-13 | 2018-09-16 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-08-13 | 2018-09-16 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-08-13 | 2018-09-16 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-08-13 | 2018-09-16 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-06 | 2022-11-06 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-10-06 | 2022-11-06 | J | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-10-08 | 2021-11-08 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-10-08 | 2021-11-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-10-08 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-08 | 2021-12-30 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-10-08 | 2021-12-30 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-10-08 | 2021-11-08 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-10-08 | 2021-11-08 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2022-06-15 | 2022-07-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-15 | 2022-07-15 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-11-04 | 2021-11-08 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-11-15 | 2019-12-15 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-11-15 | 2019-12-15 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-11-15 | 2019-12-15 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-11-15 | 2019-12-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-11-15 | 2019-12-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-11-15 | 2019-12-15 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-11-15 | 2019-12-15 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-11-15 | 2019-12-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-15 | 2019-12-15 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-15 | 2019-12-15 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-06-15 | 2021-07-15 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-06-15 | 2021-07-15 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-23 | 2021-04-24 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2020-10-15 | 2020-11-15 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-08-16 | 2018-09-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-08-16 | 2018-09-16 | D | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2018-08-16 | 2018-09-16 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-08-16 | 2018-09-16 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2018-08-16 | 2018-09-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-08-16 | 2018-09-16 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-08-16 | 2018-09-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-08-16 | 2018-09-16 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-08-16 | 2018-09-16 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-08-16 | 2018-09-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-08-16 | 2018-09-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-08-16 | 2018-09-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-08-16 | 2018-09-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-08-16 | 2018-09-16 | E | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-26 | $61,851 |
| 2020-07-20 | $30,000 |
| 2020-07-27 | $975 |
| 2021-02-22 | $983 |
| 2021-10-08 | $5,330 |
| 2021-10-08 | $5,200 |
| 2022-03-14 | $1,325 |
| 2022-03-14 | $1,316 |
| 2022-10-06 | $15,593 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-07-26 | 9 |
| 2020-07-20 | 74 |
What is in the Neighborhood
- The closest city is Cypress Gardens which is 1.9 miles away and has a population of 8,917 (very small town).
- The average income is $71,081, which is high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 63
- Average Temperature: 76.4
- Day Breakdown: The area gets 217 days of rain and 147 days of sun
- Precipitation: 3.6 inches a year
- The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
- Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walgreen's
1.7 miles awayPublix
1.8 miles awayWalmart Supercenter
1.9 miles awayAldi
2.2 miles awaySave-A-Lot
2.3 miles awayTransportation
Winter Haven
2.7 miles awayAuburndale Historic Train Depot
6.5 miles awayLakeland
15.7 miles awayNone Found
Banks
TD Bank
1.6 miles awayBank of America
1.8 miles awayAxiom Bank
1.9 miles awayRegions Bank
2.0 miles awayCitiFinancial
2.0 miles awayHospitals
Winter Haven Hospital
1.8 miles awayHeart of Florida Regional Medical Center
11.3 miles awayBartow Regional Medical Center
11.4 miles awayLake Wales Medical Center
11.7 miles awayPoinciana Medical Center
15.7 miles awayPharmacies
Walgreen's
1.7 miles awayWalmart Pharmacy
1.9 miles awayWalgreens
2.0 miles awayCVS
2.2 miles awayDundee Pharmacy
3.4 miles awayDentists
John I. Park, DMD, PA
1.7 miles awayAspen Dental
16.0 miles awayImplant & Comprehensive Dentistry
17.0 miles awayPoinciana Dental
17.4 miles awayGreenberg Dental & Orthodontics
17.5 miles awayParks
Rotary Park
1.3 miles awayLake Roy Park
1.5 miles awayLake Summit Park
1.5 miles awayWinter Haven
1.6 miles awayChain of Lakes Downtown Trailhead Park
2.1 miles awayNone Found
Shopping
Southeast Plaza
1.7 miles awayColonial Promenade
1.8 miles awayVillage Square Shopping Center
4.0 miles awayEagle Ridge Mall
6.7 miles awayBartow Shopping Center
11.9 miles awayCulture
Pirates Cove Live Water Ski Show
2.0 miles awayArt Building
6.5 miles awayLakeland Community Theatre
15.6 miles awayLake Mirror Auditorium
15.6 miles awayLake Mirror Amphitheatre
15.6 miles awayRestaurants
Denny's
1.7 miles awayChili's
1.7 miles awaySchack's Barbeque
1.8 miles awayBeijing Restaurant
1.8 miles awaySubway
1.9 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of FL. It is a large-sized community with 66 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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