Berkshire Place

The reviews for this senior living facility are mixed, with some highlighting excellent care and others expressing significant concerns.

• Several reviews praise the staff's dedication, mentioning wonderful, caring, and very dedicated staff members who work hard to make patients feel at home. The rehabilitation team, in particular, receives commendations for being pleasant, engaging, and effective.
• Positive experiences also include detailed accounts of good patient care, with one reviewer noting significant improvement in their ability to walk thanks to the physical therapy department. Another highlights the caring approach of the staff, including a nurse practitioner who kept them well-informed.
• Activities such as arts and crafts are appreciated, and the cleanliness and freshness of the rooms are noted as positives by some reviewers.
• However, there are several negative reviews that raise serious concerns about the facility. These include allegations of poor treatment of staff and patients, unsanitary conditions, and inadequate medical care. One reviewer describes the beds as "rock solid," leading to discomfort for those with chronic pain, and mentions a lack of essential medications.
• Other negative comments focus on the facility's management, suggesting a lack of care from the top down, and describe the environment as a place where employees who do care struggle to make a positive impact.
• Some reviewers strongly advise against placing loved ones in the facility, citing experiences of neglect, unprofessional behavior from nurses, and overall poor conditions.

In summary, while there are instances of positive feedback regarding the staff's care and rehabilitation services, there are also numerous reports of significant issues that potential residents and their families should consider.