Benton House Of West Ashley

Reviews of Benton House reveal a mix of experiences. Many praise the staff, including resident assistants, kitchen workers, med techs, and activities employees, for being wonderful, caring, and attentive to residents' needs. Special mentions were made about the positive impact on residents' health and happiness, with some families noting significant improvements in their loved ones' conditions after moving in. The facility is described as clean, with a friendly and warm atmosphere, and offers engaging activities for residents.

However, concerns were raised about staffing levels, with some areas reportedly short-staffed, which has led to issues such as perceived neglect in one case. The value for the cost is questioned by some, especially in light of annual rent increases that were not clearly communicated upfront. Despite these concerns, the management and staff are noted for their responsiveness to issues and efforts to make residents comfortable and content.

Several reviews highlight the exceptional service provided by specific staff members, including Tasha Williams, who was frequently mentioned for her professionalism and helpfulness in the admissions process. The community relations and executive directors were also commended for their roles in ensuring a positive experience for residents and their families.

Overall, while there are areas for improvement, particularly in staffing and communication about fees, many families have had positive experiences with Benton House, citing the caring staff and quality of care as reasons for their satisfaction.