Benton House Of Staley Hills

Positive Reviews:

• Staff at Benton House is described as friendly, compassionate, and skilled, making residents feel at home and well cared for.
• Many reviewers highlight the excellent care their family members receive, particularly praising the staff's attentiveness and the sense of family they provide.
• Residents enjoy a variety of amenities and activities, including wonderful meals, games, and a beautiful courtyard.
• The facility is noted for being clean, well-maintained, and offering a smaller community where residents feel right at home.
• Some reviews specifically commend the directors for their efforts to ensure resident satisfaction.
• One review appreciates the Respite Program, noting it as a good value and helpful in transitioning to memory care.
• Employees express satisfaction working at Benton House, highlighting a great staffing team and a small, close-knit community.

Negative Review:

• One review reports significant dissatisfaction with the care provided, including neglect of basic needs, poor communication, and unresolved issues such as missing personal items and facility maintenance problems.

Mixed Review:

• While one review mentions initial administrative and clerical issues, it also praises the unparalleled level of care and compassion from the staff.

Overall, the majority of reviews for Benton House are highly positive, with many families expressing gratitude for the care their loved ones receive. However, there is a notable negative review that raises concerns about the quality of care and facility management.