Bennett Place

The reviews for Bennett Place offer a mixed perspective on the facility's quality of care, staff, and amenities. Positive comments highlight the caring and attentive staff, well-planned activities, and the facility's efforts to protect residents during the pandemic. Many reviewers appreciate the individual attention given to residents, the friendly and compassionate staff, and the clean and inviting environment. The facility is praised for its wonderful atmosphere, engaging activities, and the sense of community among residents.

However, some reviews express concerns about aspects of the facility. Criticisms include staff drama, understaffing, and allegations of theft by employees. Concerns were also raised about the quality of food, the adequacy of housekeeping and laundry services, and the facility's ability to accommodate residents with higher care needs. Some reviewers feel that certain residents would be better suited for memory care units or skilled nursing homes. Additionally, challenges in accessing the facility, particularly on weekends, were mentioned due to staffing issues.

Despite these concerns, many families and visitors have had positive experiences, noting the facility's modern appearance, cleanliness, and the genuine care shown towards residents. The facility's accommodations, including a beautiful courtyard and daily activities, were also commended. However, some families have chosen to move their loved ones due to perceived declines in the quality of non-nursing services and concerns over the facility's ability to meet all residents' needs.

In summary, while Bennett Place is appreciated for its caring staff and welcoming environment, there are areas that some reviewers believe could be improved, particularly regarding staffing levels, food quality, and the suitability of care for residents with higher needs.