Benedictine Living Community

Positive Reviews:

• Many reviewers praise the staff for being dependable, compassionate, and generous with their time and attention, providing significant support to both residents and their families.
• Facilities are described as nice, with kind and caring staff members who are appreciated for the great care provided.
• Success stories include residents thriving during rehabilitation, with special mentions of excellent therapy services and aides being nice and helpful. One resident was able to walk and do much more than expected after a stay, thanks to the therapy and help from the nursing staff and aides.
• The Benedictine Living Community-St. Peter is highlighted for its warm, family-like atmosphere, with staff members like Rita providing comfort and making residents feel at home. The community is described as tight-knit, offering a blend of nostalgic and new experiences.

Negative Reviews:

• Some reviews report a lack of proper training among staff in managing patient behaviors, with instances of staff instigating negative interactions with residents.
• Concerns are raised about the facility's ability to care for residents with strokes or neurological events, with one reviewer citing neglect, pressure sores, and over-medication leading to a resident's decline and eventual passing.
• Customer service issues are mentioned, including rude greetings at the front desk and unhelpful interactions with staff members.
• Complaints about the facility being understaffed, with staff appearing burned out and detached. Concerns about the cleanliness and comfort of the facility are also noted.
• There are reports of residents not receiving timely care, including long waits for assistance and inadequate monitoring of resident needs.

Overall, while some reviews highlight the compassionate care and supportive community at certain facilities, others raise serious concerns about staff training, resident care, and facility management. Prospective residents and their families are encouraged to thoroughly research and consider their options.