Belmont Village Senior Living Turtle Creek

Reviews of Belmont Village show a mixed range of experiences, from highly positive to deeply concerning. Some reviewers praise the facility for its luxury-like environment, high-end services, and amenities, noting the quality of the food and the variety of activities available, including exercise programs and on-site physical therapy. Residents and their families have expressed satisfaction with the level of care, the friendly and accommodating staff, and the sense of community and safety provided.

However, other reviews raise serious concerns about the facility's management and staff behavior. There are allegations of neglect, disrespect towards the elderly, and unprofessional conduct, including reports of staff being under the influence while on duty. Concerns about the quality of care in the dementia unit and the effectiveness of the memory care program have been mentioned, alongside frustrations with the facility's response to complaints and issues raised by residents and their families.

Some reviews also highlight operational issues, such as problems with elevator service and staff rudeness over the phone. Despite these concerns, there are testimonials from staff members who feel supported in their roles and grateful for the opportunities for personal and professional growth provided by Belmont Village.

Overall, while many find Belmont Village to be a welcoming and caring environment for their loved ones, others urge caution and suggest conducting thorough research and speaking directly with current residents before making a decision.