Belmont Village Senior Living Buffalo Grove

Belmont Village Buffalo Grove receives high praise for its compassionate care, welcoming environment, and attentive staff. Families and residents alike appreciate the personalized attention and the sense of community fostered by the staff. The facility is noted for its ability to adapt to challenges, such as those presented by the pandemic, and for maintaining a high level of trust with residents and their families.

Many reviews highlight the attentive and friendly nature of the nurses, PALs (Personal Assistance Liaisons), and dining room staff, who go out of their way to make residents feel special and well-cared for. The staff's genuine care for residents is frequently mentioned, along with the smooth transition process for new residents.

However, there are criticisms regarding management's treatment of employees, with some former staff members describing negative experiences such as being talked down to and feeling undervalued. Concerns about high employee turnover, particularly among caregivers, and management issues are also noted. Despite these criticisms, some employees and temporary workers express satisfaction with their experience working at Belmont Village.

Overall, Belmont Village is highly recommended by many families for the care of their loved ones, citing the facility's ability to make residents feel welcomed, important, and engaged in daily activities. The quality of the food and the variety of activities available are also appreciated. While there are some concerns about staffing and management, the positive impact on residents' lives and the dedication of many staff members are consistently emphasized.