Belmont Village La Jolla

The staff is described as lovely, making residents feel safe, cozy, and comfortable. Reviewers consistently praise the friendliness of everyone from the valets and front desk personnel to the nurses, wait staff, and pals, highlighting their genuine warmth.

Impressions of the facility itself are very positive, with mentions of the impressive building, decor, and staff. The director, James, is commended for his responsiveness to questions and needs, alongside the PT, OT, and care team who are noted for their positive, encouraging, and attentive approach to resident care.

Professionalism is a recurring theme, with specific instances of staff going above and beyond, such as Deborah escorting a visitor through a maze of elevators to ensure a delivery was made. Visitors and friends of residents note the beautiful surroundings and the significant role the staff plays in creating a high-quality experience.

The nursing staff is recognized for being mostly available and addressing concerns in a timely manner. The building and staff together are described as amazing, with the staff's excellence being a highlight, from valets to in-house staff. Their friendliness and helpfulness are particularly noted.

A memorable event mentioned is a Halloween dance interactive performance, which was greatly enjoyed by both staff and residents, indicating a vibrant community atmosphere. Overall, the reviews are excellent, with a strong emphasis on the exceptional staff and the quality of care and service provided.