Beaumont Rehabilitation & Continuing Care Dearborn

The reviews for the rehabilitation center show a wide range of experiences, from highly positive to deeply negative. Some reviewers praise the facility for its dedicated and caring staff, outstanding professional service, and the attention to patient care, especially during COVID. They highlight the professionalism, warmth, and friendliness of the staff across various units, noting that patients seem happy and well attended to. Positive experiences also include immediate ease with the care received, with special mentions of kindness from nurses and CNA’s, and significant improvements in patient conditions.

However, there are several critical reviews that raise concerns about the quality of care and management at the facility. Issues mentioned include a lack of proper rehabilitation activities, with patients reportedly left in bed for extended periods. Some reviewers describe the staff as uncaring and negligent, with serious allegations of mistreatment leading to patient harm. There are complaints about the facility being understaffed, leading to delayed or inadequate responses to patient needs. Specific incidents cited include failure to properly label and manage personal items, inappropriate sizing and use of medical equipment, and a lack of communication and proper discharge planning. Concerns about patient safety, including falls and unaddressed medical conditions, are also noted.

Overall, the reviews suggest a facility with significant disparities in patient care and experiences. While some families report excellent service and outcomes, others describe situations of neglect and poor management that have led to negative impacts on their loved ones' health and well-being. Prospective clients and their families may need to carefully consider these varied experiences when making decisions about care at this facility.