Beatrice Hover Assisted Living Residence

The reviews for the senior living community are mixed, with some highlighting exceptional care and a warm, family-like atmosphere, while others express serious concerns about management and resident treatment.

• Several reviewers praise the staff for being extraordinarily kind, caring, and knowledgeable, creating a happy and engaged atmosphere that feels like home. They commend the community for its cleanliness, the staff's dedication during the COVID-19 crisis, and the overall quality of care provided to residents.
• Positive feedback also mentions the beautiful environment, attention to detail in resident care, and the innovative approach of the Green House Project. The community is described as a hidden gem with affordable living options, fun activities, and a full-service cafe.
• On the other hand, some reviews raise significant concerns about the administration's behavior, including allegations of unprofessionalism, lack of empathy, and even suspected physical abuse. Concerns about staff turnover, understaffing, and a disregard for COVID-19 procedures are also mentioned.
• One review specifically criticizes the facility for discrimination based on smoking habits, while another expresses disappointment in seeing residents neglected and understaffing issues being brushed aside.

Overall, while there are many accounts of excellent care and a supportive community, there are also serious allegations that suggest a need for potential residents and their families to carefully consider and investigate further.