Beach House Assisted Living & Memory Care

The Beach House has received a mix of reviews from residents, their families, and staff. Some highlight the exceptional care, welcoming staff, and the variety of activities available, praising the facility for its cleanliness, good food, and the dignified, loving care provided to their loved ones. The staff is commended for going out of their way to make everyone feel welcome and for creating a nurturing, caring, and safe environment that feels like a second home.

However, there are serious concerns raised by some reviewers regarding the level of care and management. One review details a very unfortunate experience with inadequate care leading to severe health issues, while another mentions neglect, with a resident being ignored and not receiving medication on time. Concerns about the quality of food, with reports of small portions and reliance on frozen food, have also been noted. Additionally, some reviews mention organizational issues, such as problems with the move-in process and a lack of consistent, quality care.

Despite these concerns, many reviews express gratitude towards the staff for their compassion and dedication, with several families feeling relieved and happy about the care their loved ones receive. The facility is described as clean, homey, and offering a variety of activities and amenities that contribute to a positive living experience for residents.

Overall, while The Beach House is praised for its environment and some aspects of care, there are significant issues that need to be addressed to ensure the well-being and safety of all residents.