Beach House Assisted Living And Memory Care At Wiregrass Ranch

Positive Reviews:

• Many reviewers praise the welcoming and family-like atmosphere provided by the staff.
• Several reviews highlight the cleanliness and modernity of the facility.
• The food receives compliments, especially with the new dining director's improvements.
• Some residents and their families appreciate the variety of activities and the efforts of the staff to resolve issues promptly.
• The care and attention from the staff, including the nursing and management teams, are often mentioned positively.
• Personalized care and the effort to make residents feel special and attended to are appreciated.

Negative Reviews:

• Concerns about the level of care, with some feeling it leans more towards memory care than assisted living.
• Complaints about the quality of food and the lack of variety in activities.
• Some reviews mention a noticeable smell in certain areas of the facility.
• Staffing issues, including high turnover and insufficient numbers of care aides, are a concern for some.
• There are mentions of poor management and lack of proper engagement from the administration.

Mixed Reviews:

• While some reviews praise the food and dining experience, others find it lacking in quality and variety.
• The staff's attentiveness and care receive both high praise and criticism, indicating varied experiences.
• Activities and engagement are seen as excellent by some but insufficient or poorly managed by others.

Overall, the reviews of the facility are mixed, with many families expressing satisfaction with the care and environment, while others raise concerns about specific aspects of the service and management.