Beach Cities Memory Care Community

Positive Reviews:

• Many reviewers praise Silverado for its exceptional staff, highlighting their kindness, understanding of dementia, and professionalism.
• Several reviews commend the facility for creating a family-like environment, with staff members who are warm, respectful, and genuinely care for the residents.
• The range of activities and socialization opportunities available to residents is frequently mentioned, contributing to a higher quality of life.
• Family members appreciate the open communication and the facility's encouragement of family visits, including complimentary meals with loved ones.
• One reviewer specifically notes the facility's success in reducing the need for psychiatric medicines for behavior problems, showcasing their expertise in caring for people with memory issues.
• The transition to memory care is acknowledged as challenging, but the support from Silverado's staff is highlighted as a key factor in easing this process.

Negative Review:

• One review expresses extreme disappointment, citing a lack of professional ethics and care, leading to severe bed sores and eventual eviction of their loved one.
• The reviewer advises others to closely monitor their family members for any signs of neglect and suggests the use of video monitors for oversight.

Overall Sentiment:

The majority of reviews for Silverado are overwhelmingly positive, with many families expressing gratitude for the care and support provided to their loved ones. The staff's dedication, the engaging activities, and the nurturing atmosphere are consistently praised. However, one negative review raises serious concerns about the quality of care and professional ethics, suggesting a need for vigilance and advocacy on behalf of residents.