Baptist Home Of South Jersey

Residents and their families have shared a mix of experiences at Riverview Estates. Many reviews highlight the positive aspects, such as the welcoming, safe, caring, and friendly environment in a faith-based community. The meals, activities, and the beautiful scenery are often praised, along with the professional, friendly, and caring staff. Several families have expressed satisfaction with the care their loved ones receive, noting that residents feel at home and at peace.

Specific staff members, like those in the skilled nursing section and in activities, have been commended for their exceptional care and dedication. The facility's management and staff are described as dedicated, hardworking, and capable of creating a dignified and historic place to work, with plans for renovations and upgrades mentioned positively.

However, some reviews raise serious concerns about the facility's management and care quality. Issues with the Human Resources department, including unprofessional behavior and lack of communication, have been noted. There are alarming reports of neglect, such as a resident suffering with an untreated broken hip and another found deceased in the dining room. These incidents highlight a need for improvement in resident care and oversight.

Overall, while many families recommend Riverview Estates for its environment, staff, and care, there are significant concerns that potential residents and their families should consider. The contrasting experiences suggest that while some aspects of Riverview Estates are commendable, there are areas that require immediate attention and improvement.