Banner Wyoming Medical Center

Negative Experiences:

• One reviewer reported their grandmother was sent home multiple times without proper tests after fainting, expressing dissatisfaction with the lack of care.
• Another shared a distressing experience of neglect where their grandmother did not receive adequate care, leading to her passing away in the facility under questionable circumstances.
• Complaints about long wait times in the emergency room, with one person waiting 9 hours for a severe laceration, and another experiencing poor treatment and lack of empathy during a critical condition.
• Several reviewers criticized the staff's attitude, mentioning rude and unprofessional behavior, especially in emergency and traumatic situations.
• One person was frustrated with the hospital's policy on playing the piano, feeling it contradicted the therapeutic intent of having a piano available.
• A reviewer expressed their dissatisfaction with the overall experience, citing poor communication, inconsistent treatment plans, and a lack of professionalism.

Positive Experiences:

• Some reviewers praised the staff for their wonderful care during specific procedures, highlighting the attentiveness and professionalism of nurses and doctors.
• A family member credited the medical center with saving their dad's life after a traumatic injury, appreciating the facility and its staff.
• Positive remarks were made about the care received by some patients, including the attentiveness of the PCU CNAs and the quality of care during a surgery.
• One reviewer appreciated the team approach to their health issue, noting quick and attentive solutions.

Mixed Experiences:

• While some had positive experiences with the care provided, others faced significant challenges with staff behavior, wait times, and overall treatment quality.
• The reviews highlight the importance of empathy, professionalism, and timely care in medical facilities.