Balfour At Lavender Farms

Positive Reviews Highlight:

• High praise for the upscale residence and hospitality-focused approach.
• Staff, led by the executive director, go above and beyond to ensure residents feel at home and safe, especially noted during the COVID-19 pandemic.
• Residents enjoy a strong sense of community, rich relationships, and meaningful experiences.
• Facilities and management receive excellent ratings, with special mention of the quality of food, care, entertainment, and activities.
• Many reviewers commend the professional, caring, and responsible employees, along with the variety of fun activities available.
• Several testimonials from residents and their families note the luxury living standards, including design, decor, services, meal options, and entertainment.

Negative Reviews Note:

• One review suggests the facilities and amenities are average and questions the value for the cost.
• Concerns raised about the safety and care standards following the tragic death of a resident due to wandering outside.
• Criticism of the facility's ability to prevent such incidents and the suggestion that smaller group homes may offer better care.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the staff's dedication and the quality of life for residents, there are serious concerns about safety and oversight.
• Prospective residents and their families are encouraged to consider both the positive experiences shared and the criticisms raised when making a decision.