Azura Memory Care Of Kenosha North Ii

Positive Reviews:

• Azura is praised for its unique "MOSAIC" philosophy of care for people with Dementia, focusing on enhancing the quality of life for residents.
• The staff, including the Activity department, is commended for going above and beyond in connecting with residents and providing a family-like atmosphere.
• Several reviews highlight the well-trained staff and their ability to create a light-hearted atmosphere for memory-impaired and stroke patients.
• Some employees express satisfaction with their job, citing great benefits and the opportunity to form bonds with residents.
• The facility is described as wonderful, caring, loving, and feeling like home by some reviewers.

Negative Reviews:

• There are complaints about the facility being dirty, unkept, and poorly managed, with allegations of an unreported COVID-19 outbreak.
• Some reviews criticize the management for not addressing issues, being focused on drama, and not providing adequate support to overworked caregivers.
• Concerns are raised about the lack of activities, with claims that the activity personnel do not engage residents in meaningful activities.
• There are reports of residents not being fed properly, experiencing extreme weight loss, and being potentially abused.
• One review mentions disorganization, burnt-out staff, and a general lack of care for residents.

Mixed Feedback:

• While some reviews praise the care and environment provided at Azura, others strongly advise against bringing family members to the facility due to management and care issues.
• The facility's appearance receives mixed comments, with one review mentioning it looks pleasant and well-kept, contrasting sharply with reports of it being dirty and poorly maintained.