Azria Health Broadwell

Negative Reviews:

• Staff often neglectful, leaving residents waiting for extended periods for assistance.
• Management accused of not caring about staff shortages and overall poor management.
• Facility criticized for not properly training staff to handle patient behaviors and needs.
• Reports of staff being distracted by their phones and ignoring residents.
• Concerns about cleanliness, with strong odors and unclean conditions mentioned.
• Allegations of inadequate staff screening, including lack of drug testing.
• Physical condition of the facility described as poor, with mold, damage, and neglect noted.
• Complaints about resident care, including hygiene and responsiveness to needs.
• Accusations of false advertising regarding the condition of rooms and facilities.

Positive Reviews:

• Some staff described as friendly and helpful.
• Activities for residents and cleanliness of the facility were praised in a few reviews.
• A few employees express satisfaction working at the facility.

Mixed Reviews:

• While some aspects like friendliness and activities were commended, concerns about housekeeping and resident care were raised.

Overall:

The majority of reviews express significant concerns about the quality of care, staff behavior, and facility conditions. While there are a few positive comments about staff friendliness and activities, the overwhelming feedback highlights neglect, poor management, and unsanitary conditions.