Azalea Estates Gracious Retirement Living

Positive Reviews:

• Many visitors and residents describe the facility as resort-like, beautiful, and secure, offering a wide range of activities and amenities such as exercise rooms, movie theaters, arts and crafts, and additional personal care services.
• The staff, including managers and team members like Kylie and Kevin, are frequently praised for their caring nature, responsiveness, and the ability to make residents feel at home.
• The community is noted for its cleanliness, with external cleaning services reporting a positive working relationship and a respectful environment.
• Residents and their families appreciate the community's efforts to prevent social isolation and provide a comfortable, independent living situation for older adults.
• The dining experience is highlighted as a positive aspect, with restaurant-style meals and a variety of food options available.

Negative Reviews:

• Some reviews criticize the management and operational aspects of the facility, mentioning issues such as favoritism, lack of organization, and cleanliness in the kitchen.
• There are concerns about the quality of service due to staffing challenges, with some suggesting that it has become more of a nursing home environment.

General Feedback:

• The community is described as quiet and well-decorated, with a friendly staff ready to assist with any questions.
• It offers a no buy-in, month-to-month rental agreement, which includes three meals a day and features like cooktops in rooms and a communal oven in the bistro area.
• Residents enjoy a variety of facilities, including a putting green, movie theater, library, and fitness center, in a pet-friendly environment with on-site laundry.