Avita Of Stroudwater

Avita has received a mix of reviews from family members of residents and employees. Many praise the facility for its beautiful environment, delicious food, and the wonderful care provided by the staff. Residents are reported to thrive, enjoying a range of activities and receiving personalized attention that meets their needs, including during challenging times like the pandemic.

However, there are serious concerns raised about the management of the facility. Some reviews criticize the upper management for poor treatment of employees, insufficient staffing, and a focus on profit over people. These issues are said to negatively impact the quality of care provided to residents.

Despite these criticisms, many testimonials highlight the compassionate and dedicated nature of the staff, the engaging activities available for residents, and the facility's commitment to creating a welcoming and safe environment for those with Alzheimer's and other dementias. The staff's efforts to keep residents engaged and happy, even during the pandemic, are particularly commended.

Some reviews express gratitude for the care and support provided to their loved ones, noting significant positive changes in their well-being since moving to Avita. The facility is described as clean, friendly, and professional, with a focus on meaningful activities and high-quality care.

However, there are also grievances about the facility's handling of sensitive situations, including the inability of family members to say goodbye to a dying relative due to COVID-19 restrictions and concerns about the treatment of residents' personal belongings.

In summary, while Avita is often praised for its care, environment, and staff, there are significant concerns regarding management practices and the impact on both staff and resident well-being.