Avista Sun City West

Avista Senior Living has received numerous positive reviews highlighting the exceptional care and attention provided to residents, especially those requiring memory care. Staff members are praised for giving 110 percent, making residents feel valued, and creating a welcoming environment that feels like home. The facility is noted for its affordability, attentive clinical team, and comprehensive care that goes above and beyond for residents.

Many reviewers have had positive experiences with the staff, particularly mentioning the helpfulness and thoroughness of individuals during tours and the decision-making process. The facility is described as an outstanding memory care community with a beautiful setting, attentive and caring staff, and a range of activities suited for residents. The compassionate team is recognized for making a significant difference in the lives of both residents and their families, allowing family members to trust in the care provided.

However, there are some mixed reviews. One detailed account expressed concerns about certain aspects of care and communication within the facility, suggesting that while many staff members are dedicated and caring, there were instances of unprofessionalism and issues with the facility's phone system and internal communication. This review also highlighted problems with specific care aspects, such as medication management and responsiveness to residents' needs.

Overall, Avista Senior Living is highly recommended by many for its memory care services, staff professionalism, and the quality of care provided. While there are areas for improvement, particularly in communication and certain aspects of resident care, the positive experiences shared by many families and professionals suggest that Avista is a commendable choice for those seeking memory care for their loved ones.