Avenir Memory Care At Fayetteville

Positive Feedback:

• Recent staff changes have significantly improved the quality of care and professionalism.
• Staff are described as caring, compassionate, and responsive to family inquiries.
• Residents are reported to be happy, with activities and outings being organized regularly.
• Some staff members are specifically praised for their dedication, professionalism, and ability to make residents feel welcomed and cared for.
• Facilities are described as beautiful, with private rooms and baths for residents.
• Overall, many reviewers express satisfaction with the care their loved ones receive, highlighting the staff's kindness and the facility's friendly atmosphere.

Negative Feedback:

• One review mentions a lack of a direct line to the main owner for employees.
• There are complaints about specific staff members being rude and unprofessional.
• Some reviews describe the facility as negligent, greedy, and the worst place for loved ones, citing issues with staffing levels, medication administration, and overall care quality.
• Concerns are raised about residents being treated disrespectfully and the facility's cleanliness and hygiene standards.

Mixed Feedback:

• While many reviews praise the facility and staff, there are significant concerns about specific aspects of care and management.
• The facility has undergone changes that have been well-received by some, but others have had negative experiences, particularly regarding staff behavior and care standards.