Avanti Senior Living At Flower Mound

Avanti Senior Living of Flower Mound has received mixed reviews from residents, their families, and staff. Some highlight the community's extensive care options, amenities, and professional team focused on resident safety and security. Positive comments mention the beautiful facility, exceptional food, and a variety of activities that keep residents engaged and happy.

However, there are serious concerns raised by some reviewers, including allegations of neglect, particularly in the memory care unit, and a toxic work environment. Some reviews claim that the high average rating is misleading due to employee-written reviews. Concerns about management's responsiveness and the effectiveness of the staff have also been noted, with some former employees and family members advising against placing loved ones in the facility.

On the positive side, many reviews praise the management team and the caring nature of the staff. There are heartwarming stories of residents feeling at home, enjoying the community's atmosphere, and receiving excellent care. The facility's cleanliness, beautiful setting, and the dedication of the staff to create a welcoming environment are frequently mentioned.

However, some reviews express dissatisfaction with the facility's handling of complaints and concerns, particularly regarding the fitness program and the functionality of emergency pendants. There are also complaints about changes in services, such as television providers, that have negatively impacted residents' quality of life.

In summary, while Avanti Senior Living of Flower Mound is praised for its amenities, care options, and some aspects of its staff and management, there are significant concerns about neglect, staff behavior, and the facility's response to complaints that potential residents and their families should consider.