Avantgarde Memory Care Of Tarzana

Positive Reviews:

• Many reviewers praise the caring and professional staff, highlighting individuals at the front desk, management, and caregivers for their dedication and kindness.
• Activities such as outings, arts and crafts, exercise, and pet therapy are frequently mentioned as highlights, contributing to a vibrant community life.
• The facility's cleanliness and maintenance are often noted, with specific mention of the absence of foul smells and the attentiveness of the housekeeping staff.
• The quality and variety of food prepared by the chef receive positive comments, with meals and desserts being described as healthy and enjoyable.
• Several reviewers appreciate the personal touch and recognition they and their family members receive from staff, enhancing the sense of community and belonging.
• The range of services, including medication management, transportation, and room cleaning, is valued by residents and their families.
• The facility's efforts to accommodate and integrate residents of diverse backgrounds and needs are commended.

Negative Reviews:

• Some reviewers express concerns about communication challenges, particularly in getting timely responses from administration.
• There are isolated complaints about the manager's attitude and respect towards patients and families.
• Public areas, especially bathrooms, are sometimes reported to be unclean, contrasting with the otherwise positive remarks about facility maintenance.
• Loss of personal items, such as clothing, is mentioned as a recurring issue by one reviewer.

Overall:

The majority of reviews for Avant Garde are highly positive, with many families expressing gratitude for the care and attention their loved ones receive. The staff's professionalism and kindness, the variety of activities, and the quality of the living environment are frequently praised. While there are some concerns about communication and cleanliness in specific areas, the overall sentiment is that Avant Garde provides a welcoming, safe, and engaging home for seniors.