Avamere At The Stratford

Reviews for the senior living facilities managed by Avamere and The Stratford present a mixed picture, with some expressing dissatisfaction with management and care, while others praise the staff and the quality of life provided.

• Several reviewers express strong dissatisfaction with Avamere's management, citing poor communication, unhelpful staff, and significant increases in fees without proper notice. Concerns about understaffing and a lack of compassion towards residents were also mentioned.
• Contrastingly, some reviews highlight positive experiences, particularly at The Stratford. Specific staff members were praised for their exceptional care and management during challenging times, such as the COVID-19 pandemic. Families of residents appreciate the regular communication and the efforts to maintain a positive environment.
• Many reviews commend the caring and attentive staff at The Stratford, noting that the facility offers a variety of activities and maintains a high standard of cleanliness. The dining experience and the effort to create a community atmosphere were also highlighted positively.
• However, there are reports of dissatisfaction following Avamere's acquisition of certain facilities, with complaints about the quality of care, cleanliness, and management practices. Some reviewers reported feeling compelled to move their loved ones due to these concerns.
• Despite the criticisms, there are numerous accounts of residents and their families being very satisfied with the care received, particularly in terms of the attentiveness and kindness of the staff, the quality of the facilities, and the range of activities available to residents.

In summary, while there are significant concerns regarding certain aspects of management and care under Avamere, there are also many instances of families expressing gratitude for the quality of life and care their loved ones receive, particularly at The Stratford.