Avamere At Hillsboro

Positive Reviews:

• Avamere praised for accommodating both assisted living and memory care needs, with exceptional staff communication and professionalism.
• Facilities described as top-notch, offering semi-independent living and a high quality of life.
• Atmosphere likened to a family unit, with staff knowing residents by name and engaging in personal interactions.
• Commitment to person-centered care highlighted, with efforts to keep residents COVID-19 free while providing ample activities.
• Facilities clean and comfortable, with friendly and helpful staff across various departments.
• Community described as very clean, with an amazing staff and a homelike atmosphere.
• Positive experiences with staff members, particularly in sales and outreach, noted for their professionalism and caring nature.

Negative Reviews:

• Some reviews describe the facility as terrible, with recommendations to research before choosing a care facility.
• One detailed account of neglect and poor care following a hip fracture, including issues with medication management and lack of attention to dietary needs.
• Several reviews simply state the place as "horrible," advising against sending loved ones there.
• Concerns raised about cleanliness, with one review explicitly calling the facility "filthy."
• Issues with staff prioritizing their needs over residents', and allegations of theft with inadequate response from management.
• Memory care unit criticized for lack of staff, poor patient care, and extremely poor communication, leading to a search for alternative care.

Mixed Feedback:

• While many reviews highlight the caring nature of the staff and the quality of the facilities, others point to serious concerns about care quality and management responsiveness.
• Prospective residents and their families are advised to consider both the positive experiences and the issues raised in negative reviews.